DEBIT/CREDIT CARD PROCESSING AND ACH BANK TRANSFERS

Payment Processing for Trips

All transactions are processed through Stripe and Drivers pay all payment processing fees for credit/debit card transactions. Stripe transaction fee's are a minimum .50 USD per transaction or 2.9% + .30 USD per transaction. Stripe privacy Policy can be viewed at https://stripe.com/us/privacy . HOODUBER L.L.C. fee for managing stripe transactions for Driver "Accounts" is 1% per transaction. Payment processing fees per transaction will look like this: 3.9% + (10 "number of transactions" x $0.30). HOODUBER L.L.C. sytematically calculates and separates the fees for driver accounts.

Example:

If 1 trip Totalled to $80 you would subtract 3.9% from the total balance then subtract .30 cents. $80 - 3.9% = $76.88 - .30 cents = $76.58

3.9% of $80 is $3.12 ($80 x .039 = $3.12)

$80 - $3.12 = $76.88

$76.88 - .30 cents = $76.58

HOODUBER L.L.C. reserves the right to reverse or refund any or every transactions for any trip under any circumstances without your consent if we suspect any suspicious or fraudulent activity or if a customer (rider) is unsatisfied for any reason.

(ACH TRANSFERS) Collecting Credit/Debit Card Funds for Trips 

To transfer funds you must have a total balance of at least $100 or more in your Driver account (you can check your balance in the Bank Details screen) and you must add Bank Account information to your driver account to transfer funds. To transfer funds to your Bank Account (ACH Transfer) Select "Withdraw" from the Bank Details screen to transfer your funds to your bank account once you have entered the proper Bank Account details. Stripe charges .8% of balance being transfered and no more than $5 per transfer ($5 is max fee per transfer). Transfer means moving money out of your Driver account and into your bank account. Drivers pay transfer fees for every transfer. Limit the amount of times you transfer funds to save on transfer fees. You can check your credit/debit card pay balance for your Trips in the My Account> Bank Details.

Each subscription consists of access to software application (service) that allows the Subscriber to receive electronic Ride Requests from users inside the app looking for transportation (rides), it calculates the fare, distance, miles, Live eta and processes the payments. The software allows subscribers to create an exclusive or private network of customers inside the application whether it may be his/her friends or peers, high paying customers, or most consistent paying customers. The application allows the user to run and manage a independent ride share or transportation service and provides the market(customers).

Subscriptions are Month to Month. Each subscription is Based off a certain Amount (ex. 100, 1000, Unlimited) of Ride Requests & Radius or Location(s). You get a certain amount of Ride Requests to use each month within a certain mile Radius of your registered address. The number of Ride Requests and Location peramiter is determined by which plan you are subscribed to. If your Ride Requests exceeds the number of Trips or Ride Requests available to you before the renewal of your current subscription you can upgrade and immediately began accepting Ride Requests and completing trips again or you can wait for your subscription to renew as scheduled and begin Accepting Ride Requests on your renewal date. If You exceed the Radius or Location(s) limit available to you under your current subscription the only option is to upgrade to the --- UNLIMITED--- plan to began Accepting Ride Requests outside of the Radius or Location(s) available in your current subscription plan. 

Auto-Renewable Subscription items

1.Ride Requests - Electronic Requests from riders looking for transportation. "Only Trips that are successfully completed count against your Ride Requests. Trips that are cancelled Do not count against your Subscription benefits." 

2. RADIUS & LOCATION(S) 

Currently there are only two options for locations.

A. 300 mile radius (of registered address)

B. Unlimited (anywhere the app is available)

You can Accept ride requests within a 300 mile radius of your registered Address or Anywhere the app is available this is determined by which subscription plan you subscribe to. 

The ---UNLIMITED--- subscription plan is the only subscription package currently offering the Unlimited option to use H O O D U B E R in any city, state, or Country the app is available. (Its a great option for people who travel and perform a lot to create their own side hustle anywhere they go).

3.Connections - The size of the network the user is able to build within the app.

4.Favorites - The amount of potential Riders a Driver is able to favorite to re-connect with if their connections limit is full.

For Example: The PROMOTIONAL PACKAGE

Allows the driver to Accept up to "100 Ride Requests" (Requests for transportation) from Riders inside the app looking for transportation within a "300 mile radius" of the drivers registered address, Build a network of up to 3000 connections, and favorite up to 2000 users.

Auto-Renewable Subscription ( Nature of auto-renewals and Upgrading or Changing Subscriptions)

Subscribers can upgrade subscription anytime. Upgrading a subscription is effective immediately and charges and benefits are applied same day. Any unused portion of a current subscription is still available until the end of its expiry date. Your new billing cycle starts 30 days after you have purchased your new upgraded or changed subscription plan. Your next billing cycle date of your newly upgraded or changed subscription can be found in the "My Plan" tab at the bottom of your current subscription details. 

When you choose a subscription plan your account will be charged Month to Month. The auto-renewal may be turned off by going to the user's My Account tab in the Main Menu. Select My Account > My Plan and then select “unsubscribe from current plan” written in plain black text at the bottom of the screen. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

A Subscriber can upgrade or change current package but cannot pre pay or subscribe to their Current package. And the subscriber can only upgrade or change their current subscriptions once a month.

Example:

If a subscriber is currently subscribed. They have the option to upgrade or change their subscription once during their current cycle. If they wish to change or upgrade their plan again during the same cycle they have to wait until their next subscription cycle starts or unsubscribe and wait for their current package to expire then upgrade or choose a different plan.

PAYMENTS

For iOS Payment will be charged to iTunes Account at confirmation of purchase. For Android Payment will be charged to the credit or debit card registered during signup or the alternate payment method you have selected in the My Cards tab upon confirmation of purchase.

PRE-PAY

Pre Pay is a payment option for customers who do not wish to have their credit or debit cards automatically charged each month. And is a one time payment. The user must manually renew their service from their account month to month. 

(Purchases are non-refundable HOODUBER is a subscription based service.)

Free or "Try" $1.99 Trials 

Any unused portion of a free or $1.99 trial period, if offered, will be forfeited after 30 days or when the user purchases a subscription whichever is first.

PROMOTIONAL TEXT (SUBSCRIPTIONS)

Example: "Make up to $1,000" is based off an average "$10 fare" per Trip of the 100 rides in the ---PROMOTIONAL--- Package. 

"There is no limit to how much you can make in any package there is only a limit on how many Ride Requests you can Receive. So if your average fare per Trip is $20 and you have 100 rides You can make up to $2,000 the only thing limited is your Rides."

ADDRESS (Changing or editing)

Since the H O O D U B E R software subscriptions are Majorially based off Ride Requests & Radius and Location(s) this field is only editable under the ---UNLIMITED--- subscription plan. To edit this field you have to upgrade to the ---UNLIMITED--- subscription. If you are already subscribed to the ---UNLIMITED--- subscription plan you do not have to edit this field every time you travel because the radius in which you can accept Ride Requests is Unlimited. However If you plan on downgrading make sure your address on file is the current address or Location you plan to use the H O O D U B E R app in because once your new subscription plan begins you will only be able to use H O O D U B E R within 300 miles of your address on file and you will have to upgrade to change or edit this field.

SUBSCRIPTION CANCELLATIONS

Cancel your subscription at ANY time cancellations are effective immediately. You will still have Full access to your account until the end of your current paid subscription. 

Example:“If you Cancel your subscription on the 9th of the month and your Subscription expires on the 31st of the month You will continue to have full access to your account until the 31st You will no longer be billed after the 31st unless you re-subscribe."

Cancel your current subscription at least 24-48 hours before your current subscription expires to avoid future charges. You can find your current Subscription plan’s Expire date on the footer of your current subscription plan in the My Plan tab. Cancel your subscription by logging into the App and from the Main Menu select My ACCOUNT > MY PLAN at the bottom of your screen select "unsubscribe from current plan" in plain black text or your account will be charged 24 hours prior to your next billing cycle.

Email: Customerhooduberapp@gmail.com

Subject Line: Subscriptions, Trips, or Technical Issue (Please Specify Subject so that your request is expidited promptly)*